I ordered some snow chains through Amazon supplied through Trunkmonkeyparts and then realized I order the wrong item. I sent them an order cancellation within 30 minutes of my order. I received A response from Amazon saying they would contact me but I received no response from the company. They didn't contact me, charged me and sent out the wrong item. I will not buy through Trunkmonkeyparts again, terrible customer service.
Edit: sorry, my fault I did get an email (spam filter) from them and they had already shipped it out. They were too fast. Much earlier than estimated shipping time listed.
Absolutely the best dealership to buy from. They provide exemplary custom service, exceptional parts knowledge and the best pricing on OE parts. I don't mind paying for the shipping and waiting for the parts. The advantages far outweigh the convenience of slogging through my local dealership to over pay for the exact same parts. Keep it up Trunk Monkey! Thank you