Good pricing and fast service. I had a minor problem with one of the items I received. I emailed the address included in the receipt, figuring it was an automated help box. I received a response from Rick the same day, and he had the problem resolved immediately. I was impressed with the service, and as a customer on the other side of the country, I was pleased with the responsiveness and positive attitude. I will definitely buy from TruckMonkeyParts again and will recommend them to anyone that I learn is looking for parts.
Trunk Monkey aka Suburban Chev is an outstanding place to buy parts. They care about their customers, not just in the outstanding customer service, but their super pricing. And they can get parts that are extremely difficult to find!
I have a friend who loved to insure he was getting the best pricing for all his Corvette parts, and so he used to repeatedly make calls, go on line to many web sites, and after dong this for literally years, he just "gave up," telling me he has wasted so much time checking others' pricing when Trunk Monkey has always had the best pricing -- often by a major amount. He has just abandoned his "price shopping," now only contacts Rick and his great staff.
I have bought from Trunk Monkey for over a decade and will continue to do so!
I ordered some snow chains through Amazon supplied through Trunkmonkeyparts and then realized I order the wrong item. I sent them an order cancellation within 30 minutes of my order. I received A response from Amazon saying they would contact me but I received no response from the company. They didn't contact me, charged me and sent out the wrong item. I will not buy through Trunkmonkeyparts again, terrible customer service.
Edit: sorry, my fault I did get an email (spam filter) from them and they had already shipped it out. They were too fast. Much earlier than estimated shipping time listed.
Absolutely the best dealership to buy from. They provide exemplary custom service, exceptional parts knowledge and the best pricing on OE parts. I don't mind paying for the shipping and waiting for the parts. The advantages far outweigh the convenience of slogging through my local dealership to over pay for the exact same parts. Keep it up Trunk Monkey! Thank you